BrickHouse / Tell us what’s broken
Three questions is enough to start. If it looks like a fit, we’ll propose a Walk: thirty to sixty minutes on your floor or by video, free, with nothing sold on it. The rest of the form just helps us prepare, and blanks are fine — “we don’t track that” is a useful answer, not a failure.
That’s enough to get a reply. The rest of the form helps us prepare properly, but you can stop after this step and we’ll pick it up on a call instead.
That’s enough to get started. Hit Send what I have below and we’ll take it from there. Everything after this step just helps us prepare.
Prefer to just talk? Email hello@buildbrickhouse.com and skip the form entirely. We’ll reply either way.
From a job or order arriving, to it being finished. Rough is fine — arrows, fragments, whatever. This is the single most useful thing on the form.
Specific beats general every time. We’d rather have one real incident with rough times than an average you had to estimate.
Tick anything you use. If it’s paper or a whiteboard, tick that — it’s a completely normal answer and it changes how we run the Walk and the Inventory, not whether we can.
Data files. Don’t attach anything here. Once you submit, we’ll reply with a secure link and the exact export instructions for whichever system you run.
Confidentiality. Everything you send stays between us. We don’t share it, resell it, or name you anywhere. Happy to sign your NDA before you send a thing.
What happens next
First
With a secure upload link, export instructions for your system, and three interview times to choose from.
Week one
You send the export. We run three thirty-minute calls around your schedule. Total time from your side: about two hours.
Week two
System map, the three biggest gaps ranked, what each costs per year, and what to do about each one.
No payment yet
Submitting this form costs nothing and commits you to nothing — the first step we propose is a free Walk. If you go on to the Systems Inventory, the guarantee stands: if it doesn’t put your operation on paper — every system you run, the gaps ranked, and at least one fix worth building — you don’t pay.