BrickHouse / Industries
Operations-heavy businesses, roughly 15 to 250 people. Anywhere work moves through people, machines and handoffs, and something is always waiting on something else.
The common thread
The specifics differ. A machine shop waits on maintenance; a service company waits on dispatch; a distributor waits on a count nobody has done. The shape is identical — the information exists, and the person who needs it doesn’t have it yet.
Deepest here
Dispatch, escalation, and the decisions that happen by text and voice note instead of in the system.
Deepest here
Downtime, changeovers, and the gap between a machine stopping and someone who can restart it knowing.
Also working with
Where we’re a poor fit. Chemicals, aerospace, automotive and defence. Long validation cycles and heavy compliance regimes need a specialist with certifications we don’t hold. We’d rather say so up front than waste six months of yours.
Fit
Big enough that a delay costs real money and information has to travel between people. Small enough that the owner or operations lead can decide without a procurement cycle.
The typical small business now runs around nine cloud tools. If yours don’t talk to each other and somebody is re-keying data between them, that’s the shape we fix.
One conversation, no deck. Describe it in plain language and we will tell you honestly whether it is a tooling fix, a process fix, or something you should not spend money on at all.
Tell us what’s broken